SERVICE TO RESIDENTIAL SCHOOLS

1. Emergency/Crisis Intervention and Damage Limitation. This would be in response to a crisis involving welfare and care aspects that require immediate attention.
2. Investigation of Welfare and Care Issues for both boarders and day pupils. These may be on behalf of the school or the parents.
3. Care and Pastoral Staff Group Issues. This may involve group or individual counselling.
4. Care Team Building - to ensure that welfare is actively promoted.
5. Conflict Resolution. This may be to assist resolution of conflict between the School and other parties.
6. Advocacy. This could be on behalf of pupils, parents and others.
7. Advice and Support for parents and other interested parties.
8. Pupil and Staff Counselling. This may be on a regular planned basis, or as one-off, short input, as needed.
9. Recruitment Interview Support To assist the selection of staff with the best attributes to promote good care.

SERVICE TO CHILDREN'S RESIDENTIAL ESTABLISHMENTS

1. Staff Support. This can be on an individual or group basis.
2. Team Building. To ensure that team cohesion and function along with good practice and communication are maximised.
3. Independent Investigation of Welfare Concerns for when an impartial view is needed.
4. Independent Case Conference Chair Service. For a balanced overview.
5. Management Support. For independent advice and supervision
6. Advocacy for Children/Staff. For when the message needs to be heard.
7. Meeting Registration Criteria for New/Existing Homes for liaison/negotiation with the regulatory authorities
8. Recruitment Interview Support. To assist with the selection of staff with the best attributes to promote good care.